Configure Global AI Smart Agent Settings 

Hint

Please contact our support team to learn more about OroCommerce AI features, discuss how they can meet your business needs, and get started with implementation.

The AI Smart Agent is a virtual assistant designed to simplify and enhance the B2B buying experience in the OroCommerce Enterprise application. It uses natural spoken or written language input to enable buyers to perform a variety of ecommerce-related activities via the OroCommerce storefront.

AI Smart Agent global config and illustration on the AI Smart Agent chat in the storefront

Once the agent is installed in the Oro application, you can enable it in the system configuration globally, per organization, website, customer and customer group.

Important

Select the Enable Storefront API option under System Configuration > General Setup > Application Settings > Web API first. The AI Smart Agent depends on this API to function.

The Enable Storefront API feature under system configuration

To enable AI Smart Agent globally, do the following:

  1. Navigate to System > Configuration in the main menu.

  2. In the menu to the left, click System Configuration > Integrations > AI Smart Agent.

  3. In the AI Smart Agent section:

    • Clear the Use Default checkbox, and select the checkbox next to Enable AI Smart Agent to enable the feature for the storefront.

    • Provide Agent API Key and Agent URL to connect the agent tool.

  1. Click Save Settings.