Integration with the DPD Service
Supported DPD Services
OroCommerce seamlessly integrates with DPD, a leading international courier and parcel delivery service provider, offering key features to streamline shipping and improve the customer experience.
- Real-Time Shipping Rates: OroCommerce fetches accurate shipping rates from DPD based on parcel weight and destination during checkout, ensuring transparency and preventing overcharging.
- Label Printing and Shipment Generation: OroCommerce enables businesses to generate DPD shipping labels within the platform, simplifying order fulfillment and minimizing errors.
- Shipment Tracking: The integration between DPD and OroCommerce allows for automatic tracking updates, enabling customers to monitor their shipments in real-time.
Exchanged General Data
Integration between OroCommerce and DPD involves exchanging various shipping and order-related information to ensure a smooth shipping process. The specific data exchanged can vary based on the integration setup and business requirements, but common types of data include:
From OroCommerce to DPD:
|Shipment Details||Information related to the parcel’s weight, dimensions, origin address, a destination address, and delivery service type.|
|Customer Details||The recipient’s name, shipping address, and contact information.|
|Order Information||Order ID and reference number, customer details name and contact information, special delivery instructions or preferences provided by the customer during the checkout process.|
|Shipping Labels and Documents||Shipping labels for parcel identification or relevant documentation.|
|Notification and Tracking Information||Tracking number for real-time shipment tracking, estimated delivery dates, notifications about order shipment and delivery status.|
|API Requests and Responses||API calls sent from OroCommerce to DPD’s systems to initiate actions such as label generation, shipment booking, and tracking updates; responses confirming successful actions or providing error messages if needed.|
From DPD to OroCommerce:
|Shipment Tracking Information||Real-time tracking updates, including the parcel’s current location, estimated delivery date, and any significant delivery events.|
|Shipping Costs||Shipping rates and associated costs based on the chosen shipping method and package details.|
|API Responses||Responses from DPD’s systems confirming actions taken, such as label generation, shipment booking, and tracking updates.|
The fields exchanged may differ based on the specific setup and requirements. Below are some of the typical fields exchanged:
Fields Sent from OroCommerce to DPD:
- Shipment Details:
- Number of packages
- Shipping method or service
- Shipping label data
- Order Information:
- Order ID
- Customer details (name, contact information)
- Delivery address
- Tracking Information:
- Tracking number
Data Sent from DPD to OroCommerce:
- Tracking Updates:
- Shipment tracking status
- Estimated delivery time
- Shipping Costs:
- Shipping rates and costs based on the chosen service and package details
- Delivery Confirmation:
- Confirmation of successful delivery
OroCommerce and DPD prioritize the security and protection of sensitive data during the integration process. Both platforms comply with industry-standard security protocols, including:
- Data Encryption: All data exchanged between OroCommerce and DPD is encrypted using secure communication protocols (e.g., HTTPS) to prevent unauthorized access and data interception.
- Authentication and Authorization: Authentication and authorization mechanisms protect integration functionalities, ensuring only authorized users and systems can access them.
- Data Privacy Compliance: OroCommerce and DPD adhere to relevant data privacy regulations, such as GDPR (General Data Protection Regulation), to safeguard customer data and ensure data privacy rights are respected.
- Regular Security Audits: Both OroCommerce and DPD conduct regular security audits and vulnerability assessments to identify and address potential security risks.
By implementing these security measures, OroCommerce and DPD integration ensures a safe and secure shipping and fulfillment process, providing merchants and customers with peace of mind during their transactions.