Important

You are browsing the documentation for version 4.2 of OroCommerce, OroCRM and OroPlatform, which is no longer maintained. Read version 5.1 (the latest LTS version) of the Oro documentation to get up-to-date information.

See our Release Process documentation for more information on the currently supported and upcoming releases.

Available in OroCommerce

Assign a Shipping Method to a Quote

When editing the quote, a salesperson may limit the shipping methods and shipping addresses visible to a customer.

To limit the shipping address and methods per quote:

  1. Navigate to Sales > Quotes in the main menu.

  2. Hover over the More Options menu to the right of the necessary quote and click to start editing its details.

  3. In the Shipping Address section, enter the shipping address, organization name and name of the person the future order should be shipped to.

    The shipping address form to be filled

    Note

    Keep in mind that the shipping address you enter when editing a quote will be the only option available for the customer on the checkout.

  4. In the Shipping Information section, configure the shipping options available for the customer:

    Shipping options under the Shipping Information section of the Backoffice Quote Flow with Approvals

    1. In the Shipping Methods list, select the check boxes next to the shipping methods that you would like the customer to use for this order delivery.

      Note

      When none of the methods are selected, the customer can use any of the listed methods.

      Note

      Once you change the existing settings, the previous configuration will be saved for your information in the Previously Selected Shipping Method log above the list of the shipping methods.

    2. If necessary, select the preferred shipping method from the Default Shipping Method list. The customer will be able to change the option to any other available shipping method.

    3. Optionally, enter the Overridden Shipping Cost Amount, USD - a custom shipping cost that will be used instead of the one dynamically generated based on the shipping method selection.

    4. To enforce using only the default Shipping method, enable the Shipping Method Locked flag.

    5. Select the Allow Unlisted Shipping Methods check box to allow using the shipping method that is already selected as a default one, even if it is disabled in this quote configuration.