Important

You are browsing upcoming documentation for version 6.1 of OroCommerce, scheduled for release in 2025. Read the documentation for version 6.0 (the latest LTS version) to get up-to-date information.

See our Release Process documentation for more information on the currently supported and upcoming releases.

Configure Global Settings for Order External Status Management 

In addition to managing an internal order status, you can also manage an order status in an external system. By default, an external system cannot change the order status. To enable a modification of an external order status:

  1. Navigate to System > Configuration in the main menu.

  2. Select Commerce > Orders > Order Status Management in the menu to the left.

    Note

    For faster navigation between the configuration menu sections, use Quick Search.

  3. In the Order Status Management section:

    1. Clear the Use System checkbox if it is selected.

    2. Select the Enable External Status Management checkbox.

  4. Click Save Settings.

After that, the external order status can be managed via the order REST API.

This status will be visible both in the back-office and in the storefront.