Important
You are browsing documentation for version 5.1 of OroCommerce, supported until March 2027. Read the documentation for version 6.1 (the latest LTS version) to get up-to-date information.
See our Release Process documentation for more information on the currently supported and upcoming releases.
AI and Automation
Note
Please contact our support team to learn more about OroCommerce AI features, discuss how they can meet your business needs, and get started with implementation.
Note
AI Smart Order is available as of OroCommerce version 5.1.14.
Artificial Intelligence (AI) is rapidly transforming industries, and B2B eCommerce is no exception. In today’s highly competitive market, businesses need tools that enable smarter decision-making, improve operational efficiency, and provide exceptional customer experiences. OroCommerce is at the forefront of this transformation, introducing an AI-powered tool called Smart Order, tailored specifically to the complex needs of B2B eCommerce to help you enhance business operations and customer experiences.
AI Smart Order
The AI Smart Order tool modernizes and enhances the purchase order process for distributors and manufacturers, addressing inefficiencies caused by traditional methods like fax or email. In B2B commerce, many buyers still rely on these outdated processes, leading to manual data entry errors and delays. AI Smart Order eliminates these challenges by automating the capture and processing of purchase orders directly within OroCommerce, improving accuracy and operational efficiency.
Using advanced recognition technology, AI Smart Order adapts to any purchase order template or format, accurately capturing key details and validating them against existing system records. This ensures product information, pricing, and inventory levels are correct before processing, minimizing errors and reducing administrative workload. Businesses can save time, lower overhead costs, and focus on scaling operations without the burden of manual order entry.
The AI Smart Order functionality is accessible through a dashboard widget and mailbox automation, making purchase order management even more efficient.
Smart Order Widget
The Smart Order dashboard widget provides an intuitive interface for users to manually upload purchase order files or images for processing. This feature allows businesses to digitize and convert orders received through offline channels, ensuring all critical order details are accurately extracted and recorded in OroCommerce.
For businesses seeking full automation, OroCommerce can be configured to scan incoming emails for purchase order attachments, extract relevant details, and automatically generate orders in pending status. This eliminates the need for manual uploads and data entry, significantly improving efficiency, reducing processing time, and minimizing the risk of errors.
By integrating AI-powered recognition, validation, and automation, the AI Smart Order tool transforms purchase order management, creating a faster, error-free, and seamless purchasing experience for both buyers and businesses.
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