Configure AI Agent Settings per Customer Group 

Hint

Please contact our support team to learn more about OroCommerce AI features, discuss how they can meet your business needs, and get started with implementation.

Note

This feature is available as of OroCommerce version 6.0.7.

The AI Smart Agent is a virtual assistant designed to simplify and enhance the B2B buying experience in the OroCommerce Enterprise application. It uses natural spoken or written language input to enable buyers to perform a variety of ecommerce-related activities via the OroCommerce storefront.

Customer group routing configuration settings

Once the agent is installed in the Oro application, you can enable it in the system configuration globally, per organization, website, customer and customer group:

To enable AI Agent per customer group:

  1. Navigate to Customers > Customer Groups in the main menu.

  2. For the necessary customer group, hover over the More Options menu to the right of the necessary group and click the Configuration icon to start editing the configuration.

  3. Click System Configuration > Integrations > AI Agent in the menu to the left.

  4. In the AI Agent section, clear the Use Website checkbox and select the Enable AI Agent checkbox to enable the feature in the storefront.

  5. Click Save Settings.