You are browsing documentation for version 5.0 of OroCommerce, OroCRM, and OroPlatform, maintained until August 2024 and supported until March 2026. See version 5.1 (the latest LTS version) of the Oro documentation for information on latest features.

See our Release Process documentation for more information on the currently supported and upcoming releases.

Available in OroCRM Available in OroCommerce

Manage System Workflows in the Back-Office

Since system workflows are pre-implemented in the system, their management from the user interface is limited.

Navigate to System > Workflows in the main menu to reach the page with all system workflows.

From the grid, you can perform the following actions for system workflows:

  • View: (Go to the view page of the workflow).
  • Activate/Deactivate: / (activate/deactivate the workflow).
  • Configure:


In case you need to alter a system workflow, clone it via the command line console under the different name and make the required changes.