You are browsing documentation for version 5.0 of OroCommerce, OroCRM, and OroPlatform, supported until January 2025. See version 5.1 (the latest LTS version) of the Oro documentation for information on latest features.
See our Release Process documentation for more information on the currently supported and upcoming releases.
Manage Customer Entities in the Back-Office
This section is part of the Customer Management topic that provides a general understanding of accounts, contacts, customers and customer hierarchy available in Oro applications.
In the applications where an integration between Commerce and CRM is configured, the Customer menu contains references to entities from both applications:
Account and Contact come from CRM, while Customers and Customer Users come from Commerce.
Below is an illustration of the account hierarchy where CRM-related concepts are marked grey, and Commerce-related concepts are marked white.