You are browsing documentation for version 5.0 of OroCommerce, OroCRM, and OroPlatform, maintained until August 2024 and supported until March 2026. See version 5.1 (the latest LTS version) of the Oro documentation for information on latest features.

See our Release Process documentation for more information on the currently supported and upcoming releases.

Manage Users in the Storefront

This section provides information on how you can manage your organization users and roles, so they have the necessary level of access to the OroCommerce storefront capabilities.

The storefront user, role and permissions provide users with access to data and the ability to perform tasks based on their business responsibilities and the company guidelines. The ability to do this is crucial for both the buyer and the seller, as it helps support the various operations of their businesses. OroCommerce comes out of the box with the capabilities to allow buyers and sellers to specify the exact roles and permissions each user requires in order to do their job as efficiently as possible, eliminate mistakes and save money.

To locate users:

  1. Navigate to Account in the user menu.
  2. Click Users in the menu on the left.
Navigation path to the Users section

On the All Users page, you can view and edit the existing users, or create new ones.


Please note that the ability to edit your account information depends on the permissions that correspond to your role. These are defined by the administrator.

The Users grid shows the following data:

  • First Name
  • Last Name
  • Email Address
  • Enabled
  • Confirmed
  • Locked
  • More Actions (View, Edit, Enable/Disable, Delete, Unlock).
Display the actions that a user can perform from the Users section

Within the table you have the following action buttons available:

  1. Refresh the view table: click to update the view table.
  2. Reset the view table: click to clear view table customization and return to default settings. Reset applies to all filters, records per page and sorting changes that you have made.
  3. Table settings: click to define which columns to show in the table.
  4. Filters.

Customer User View Page

The Customer User View Page has the name of the selected user in the page header.


The page has two sections:

Create a New User

To create a new user, click +Create User on the top right of the page, next to the view table name.

A form will emerge with the following data to provide:

  • Customer
  • Enabled checkbox
  • Email Address
  • Name Prefix
  • First Name
  • Middle Name
  • Last Name
  • Name Suffix
  • Send Welcome Email checkbox
  • Birthday
  • Password
  • Confirm Password
  • Generate Password checkbox
  • Roles: administrator/buyer checkboxes