You are browsing documentation for version 5.0 of OroCommerce, OroCRM, and OroPlatform, maintained until August 2024 and supported until March 2026. See version 5.1 (the latest LTS version) of the Oro documentation for information on latest features.

See our Release Process documentation for more information on the currently supported and upcoming releases.

Available in OroCRM Available in OroCommerce

Configure Dotdigital Integration in the Back-Office

Create API Managed User on the Dotdigital Side

To configure integration with OroCRM and OroCommerce on the Dotdigital side, create an API managed user:

  1. Log in to Dotdigital.

  2. Navigate to Settings > Access.

    Open the Access menu to create a new user
  3. Click the New User button.

    Your unique email address is generated in the Email Address field. You need this email address to configure Oro integration with Dotdigital.

  4. Create and confirm your Password. The Description field is optional. Mark your user Enabled and click Save to proceed.

    Creating a new user

Create Integration on the Oro Application Side

  1. Navigate to System > Integrations > Manage Integrations in the main menu.

  2. Click Create Integration in the upper-right corner of the page.

    Creating the integration on the Oro application side
  3. Complete the following fields:

    Field Description
    Type Select Dotdigital from the list of integrations available in the dropdown.
    Name Enter the integration name to refer to within the system.
    Username Enter an API user name from your Dotdigital Manage users page.
    Password Enter the password you set for your API user on the Dotdigital side. Click Check connection. Connection Successful message indicates that connection to Dotdigital has been established.
    Client ID The Dotdigital uses OAuth 2.0 to provide single sign-on. Client ID is the ID of the OAuth 2.0 making the request. Single sign-on provides the means for a Dotdigital user to log into their account just once, removing the need to constantly re-enter credentials. To register to use OAuth you will need to be on a Dotdigital Enterprise license and to contact your Dotdigital account manager. More information on sign-on is available in the Configure Single Sign-on section of the guide.
    Client Secret key The pre-shared client secret, used to authenticate your application when making token request.
    Custom OAuth Domain Enter custom domain if it is used in Dotdigital. By default is used.
    Default Owner Select the owner of the integration. The selected user will be defined as the owner for all the records imported within the integration.
  4. Once all the details of the integration have been specified, click Save and Close.

    As soon as the integration is successfully configured, it will appear in the integration grid.

    In addition, dotdigital menu group will become available under Marketing in the main menu.

    The Dotdigital menu group contains the following sections:

    The dotdigital menu under the Marketing main menu

Sync Dotdigital Integration

To sync Dotdigital integration:

  1. Navigate to System > Integrations > Manage Integrations.
  2. Select the newly created integration.
  3. Click Schedule Sync in the upper-right corner of the page.

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