Important

You are browsing documentation for version 5.0 of OroCommerce, OroCRM, and OroPlatform, maintained until August 2024 and supported until March 2026. Read version 5.1 (the latest LTS version) of the Oro documentation to get up-to-date information.

See our Release Process documentation for more information on the currently supported and upcoming releases.

Available in OroCommerce

Configure Global Settings for Shipping Options 

Shipping Options 

You can enable and disable the shipping units of length and weight (and the freight class) that are available in OroCommerce out of the box. The enabled options are used in the customer orders and product shipping details.

To change these shipping options:

  1. Navigate to the system configuration (click System > Configuration in the main menu).

  2. Select Commerce > Shipping > Shipping Options in the menu to the left.

    Note

    For faster navigation between the configuration menu sections, use Quick Search.

    Global shipping options configuration

    The following options are available on the page:

    • Allowed Units of Length:

      • inch

      • foot

      • centimeter

      • meter

    • Allowed Units of Weight:

      • pound

      • kilogram

    • Allowed Freight Classes:

      • parcel

  3. To customize any of these options:

    1. Clear the Use Default box next to the option.

    2. Select/deselect the option by holding Ctrl and clicking on the value (e.g. pound).

  4. Click Save.

Shipping Options per Product 

To enable shipping cost estimation by an integrated system, like UPS, every product in an order or a quote should have the shipping information. This information combined with the shipping origin and destination address helps the integrated system calculate the shipping cost with acceptable accuracy.

Sample shipping information in the product details:

Sample shipping options configuration for a medical tag product

It is recommended to add shipping information for every product unit.