Important

You are browsing the documentation for version 4.1 of OroCommerce, OroCRM and OroPlatform, which is no longer maintained. Security Support ends in January 2023. Read version 5.0 (the latest LTS version) of the Oro documentation to get the updated information.

See our Release Process documentation for more information on the currently supported and upcoming releases.

Available in OroCRM Available in OroCommerce

View Records

To view more details of a specific record and to work directly with the record (i.e., create a task related to a customer, appoint a calendar event for a user, turn a cart into an order, share a contact, and so on), you need to get to its details page (as in the example).

View the details of a contact record

Here, you can see all the details of the record and its location on the map. You can use the links and action buttons as described in this article. Information on a view page of the selected record is allocated in sections that you can easily switch between. All the sections are placed one after another, so you can also scroll down to find the required information.

You can do the following actions on the details page: