You are browsing the documentation for version 1.6 of OroCommerce, OroCRM and OroPlatform, which is no longer maintained. Read version 5.1 (the latest LTS version) of the Oro documentation to get up-to-date information.

See our Release Process documentation for more information on the currently supported and upcoming releases.

My Account

When you sign into your OroCommerce account, you can view and manage your personal contact information, billing and shipping addresses, monitor the status of your orders, quotes, and requests for quote. It is all possible from the My Account menu page.


To reach the menu details, click Account in the user menu on the top left of the page.

Your account menu has the following sections:

  • My Profile – consolidates all your personal contact information and the default addresses you use to provide the billing and shipping locations.
  • Address Book – stores both your company and personal addresses.
  • Users – lists all your team members along with other employees of your company and their personal contact information.
  • Roles – enables to view and edit all predefined roles available in the system. The visibility of this section depends on the permissions assigned to your customer user role.
  • Requests for Quote – enables to view all the submitted RFQs, check their statuses, print or cancel them.
  • Order History – stores the information on all your orders both open and already submitted.
  • Previously Purchased – lists all items you bought from the store in the past. By default, previously purchased products are sorted by recency with the newest items displayed first. The visibility of this section depends on the configuration of a particular website.
  • Quotes – provides the information on whether the submitted request for quote has been accepted by sales representatives and under what conditions. Here, you can view all the offered quotes and decide whether to accept them and submit an order or keep negotiating.