Important

You are browsing the documentation for version 3.1 of OroCommerce, OroCRM and OroPlatform, which is no longer maintained. Read version 5.0 (the latest LTS version) of the Oro documentation to get the updated information.

See our Release Process documentation for more information on the currently supported and upcoming releases.

Available in OroCRM Available in OroCommerce

Restore Password

If you forgot your password, perform the following steps:

  1. Open the Login page.

  2. Click the Forgot your password? link.

    The forgot your password link on the login page
  3. On the Forgot Password page, enter your username or the primary email address specified in your profile and click Request.

  4. The password reset link is sent to your email address.

  5. Follow the link and instructions in your email to change your password.

Warning

You can request password reset only once a day.