You are browsing the documentation for version 3.1 of OroCommerce, OroCRM and OroPlatform, which is no longer maintained. Read version 5.1 (the latest LTS version) of the Oro documentation to get up-to-date information.

See our Release Process documentation for more information on the currently supported and upcoming releases.

Available in OroCRM Available in OroCommerce

Hardware Requirements





MS Outlook x86, x64 – 4GB

MS Outlook x86 – 4GB,

MS Outlook x64 – 8GB


MS Outlook x86 - 1 GHz IA-32 processor,

MS Outlook x64 - 1 GHz x86-64 processor

MS Outlook x86 – 2-3 GHz IA-32 processor (Dual Core), MS Outlook x64 – 2-3 GHz x86-64 processor (Dual Core)


Requirements for available disk space depend on the size of PST file you operate, and other programs installed on your computer.

At least 40GB of available disk space.

Disk average rotational latency

20 milliseconds

5 milliseconds

Software Requirements

  • OroCRM Enterprise version 1.6+

  • Outlook 2010+


Please be aware that the following factors may influence your Outlook add-in performance:

  • Email archiving

  • Antivirus

  • Mobile devices connected to the computer

  • Voice mail

  • Other programs or Outlook add-ins that create additional views or search folders