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      • Glossary

    Configure Global Related Items Settings

    Hint

    Read more on this topic in Products.

    In the Related Items section, you can configure the system settings for related, up-sell, and similar products. These settings may apply globally, per organization, and per website.

    Related products may include accessories, services, and other items that are likely to be purchased in the same order. They facilitate navigation through the product catalog in the back-office and help a buyer find the other products they may be interested in buying.

    Up-sell products may advertise more expensive alternatives to the product, like a newer and more advanced model, upgrades and add-ons that may look tempting when bundled with the product, etc.

    Illustration of the related and up-sell products segments in the storefront

    In the system configuration, you can:

    • Enable and disable related and up-sell product management for the products.
    • Control the type of the relationship (one-way or bidirectional).
    • Limit the number of items displayed as related, up-sell, or similar.

    Note

    Before configuring the related items settings, add the required related and up-sell products to the desired products as described in the Add Related Items topic. Similar products are displayed automatically following the similar product calculation algorithm.

    To update the related, up-sell, or similar product settings globally:

    1. In the main menu, navigate to System > Configuration.

    2. Select Commerce > Catalog > Related Items in the menu to the left.

      Global Related Items configuration
    3. Clear the Use Default checkbox next to the option to customize the system-wide settings.

    4. In the Related Products section, the following options are available:

      • Enable Related Products — Toggles managing related products on/off. Enabled by default.

      • Assign in Both Directions — When enabled, the products become mutually related. For example, when you add a lightning bulb as a related product for a standing lamp, the relation works both ways and the lamp automatically becomes related item of the lightning bulb. This option is disabled by default.

      • Maximum Number Of Assigned Items — A limit of related products that may be added to any product.

      • Maximum Items — A limit of related products that are shown to a buyer.

        Note

        Some related products may be hidden by the visibility settings. If the list of related products still exceeds the limit, only the specified number of items (top of the list) will be shown.

      • Minimum Items — The minimum number of related products that may be shown to the buyer. If the actual number of products is less than this value, the related products section is hidden in the storefront for the product.

      • Show Add Button — Enables a buyer to order a related product from the related products section in the main product details. When the option is disabled, a buyer needs to open the related product details page before they can add it to the shopping list.

        Show Add Button is Enabled

        A storefront product page illustrating the enabled Add to Shopping list button

        Show Add Button is Disabled

        A storefront product page illustrating the disabled Add to Shopping list button
      • Use Slider On Mobile — When enabled, one related product is displayed below the main product information. Other related products are accessible using the horizontal slider. Click < and > to slide through the related products.

    1. In the Up-Sell Products section, the following options are available:

      • Enable Up-Sell Products — Toggles managing up-sell products on/off. Enabled by default.

      • Maximum Number Of Assigned Items — A limit of related items that may be added to any product.

      • Maximum Items — A limit of up-sell products that are shown to the buyer.

        Note

        Some related items may be hidden by the visibility settings. If the list of up-sell products still exceeds the limit, only the specified number of items (top of the list) will be shown.

      • Minimum Items — The minimum number of up-sell products that may be shown to the buyer. If the actual number of products is less than this value, the up-sell products section is hidden in the storefront for the product.

      • Show Add Button — Enables a buyer to order the product from the up-sell products section in the main product details. When disabled, a buyer needs to open the up-sell product details page before they can add it to the shopping list.

      • Use Slider On Mobile — When the option is enabled, one up-sell product is displayed below the main product information. Other up-sell products are accessible using the horizontal slider. Click < and > to slide through the up-sell products.

    Note

    Similar Products are available for the OroCommerce Enterprise edition if Elasticsearch is used as the search engine.

    1. In the Similar Products section, the following options are available:

      • Enable Similar Products — Toggles managing similar products on/off. Enabled by default.

      • Maximum Items — A limit of similar products that are shown to a buyer.

        Note

        Some similar products may be hidden by the visibility settings. If the list of similar products still exceeds the limit, only the specified number of items (top of the list) will be shown.

      • Minimum Items — The minimum number of similar products that may be shown to the buyer. If the actual number of products is less than this value, the similar products section is hidden in the storefront for the product.

      • Show Add Button — Enables a buyer to order a similar product from the similar products section in the main product details. When the option is disabled, a buyer needs to open the similar product details page before they can add it to the shopping list.

      • Use Slider On Mobile — When enabled, one similar product is displayed below the main product information. Other similar products are accessible using the horizontal slider. Click < and > to slide through the similar products.

      • Product Name Boost — A boost factor for the product name, the boost is applied for each matched word. Leave the field empty to disable the boost.

      • Product Category Boost — A boost factor for the product category. Leave the field empty to disable the boost.

      • Product Category Parent Boost — A boost factor for the parent of a product category. Leave the field empty to disable the boost.

      • Product Category 2nd Level Parent Boost — A boost factor for the second level parent of a product category. Leave the field empty to disable the boost.

    2. Click Save.

    Business Tip

    Technology is driving digital transformation in key industries, such as manufacturing. Learn how eCommerce fits into your manufacturing digital transformation strategy.

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